Administrative concerns and abnormal but non-urgent or serious results are communicated via a secure messaging service called Medeo. This service meets all federal and provincial security and privacy standards.

When a Medeo message is sent from a provider to a patient, an email notification will alert the patient to log in and retrieve the message. 

If a patient forgets their password, they may retrieve it here. If you are not successful, contact Medeo to have your account reset.