Do you desire to;



streamline the patient’s & Provider’s experience?

enjoy your work and spend more time with patients?

Practice the Medicine you Were Trained To Practice?

think of creative solutions to everyday office challenges?

Is Micropractice for you?

Transitioning to the micropractice model can be highly rewarding. Yet, the shift can feel daunting for those accustomed to traditional primary care delivery, especially initially. If you're considering integrating micropractice concepts into your practice, the following resources could prove helpful:

For comprehensive support in adopting micropractice, consider Sage Micro Practice Solutions. Dr. Meghan Elkink and her team specialize in executing large-scale practice transformations.

For smaller, personalized consulting, Dr. Kelly MacGregor offers tailored mentorship. For inquiries, please contact by email.

Technology Integration

The Willow Family Medicine office has no landlines, physical fax machines, or paper charts, as cloud-based technology has replaced these administrative relics. The office space is utilized efficiently, and deliberate attention is paid to organization and set up to help facilitate both the patient and provider’s experience.

Online booking and appointment reminders replace phone appointment booking. Patients receive secure emails with results sent directly from their provider rather than a third-party staff member. These are templated messages that take providers seconds, not minutes, to complete. Templates reduce error, can include important information, and are customizable to each patient’s needs. Visits are streamlined by previsit patient questionnaires that are integrated into the EMR. Therefore, during the appointment, there is more time for face-to-face discussion. Patients can’t misplace prescriptions, as e-faxing is utilized for prescriptions. Patients can access their provider via email during business hours for any administrative task, and these requests can be responded to with the help templates.

Software Recommendations

Below are a few products essential to the WFM micropractice. All products below have been approved for Canadian use and meet current privacy legislation requirements. While there are many other useful products, many have not been approved for use in Canada or trailed by our office.

Outcome Measures

How can you tell if micropractice improves outcomes and patient experiences? Data analytics. Since 2017, WFM has utilized anonymous patient feedback surveys. These surveys ask patients to rate their experience with office technologies and/or systems or report health outcomes and their satisfaction with a provider. While the former has become common in traditional medical circles, the latter often remains an unpopular concept, about which opponents say, “You can’t please everyone.” While this is true, feedback is essential in identifying growth areas and potential solutions for system improvement.

Resources

During the COVID-19 pandemic, Dr. MacGregor offered practice mentorship and consulting services to clinic owners, students, and physicians in several virtual talks.

For those looking to dig a bit deeper but not ready for consulting,

Here are a few examples of other micropractice or ideal medical clinics;