Our team looks forward to working with your family. To access the clinic:
A referral is required and can be sent by a doctor, nurse practitioner, midwife, audiologist, chiropractor, podiatrist, dentist, optometrist, or physical therapist. You can download the form here.
If you are a healthcare provider with a patient who requires urgent access, please email Dr. MacGregor (patient initials only). She will do her best to arrange a time to discuss your patient and/or triage your referral if possible. She endeavors to return your email within 2 business days.
Referrals are accepted via fax only. Please send to 1-780-665-2225, allowing 2 business days for processing.
Once processed, booking instructions will be sent to the patient by email using a secure messaging portal (Medeo). A text message is also sent to alert patients to check their email.
The wait time for a first visit is 1-10 weeks, depending on referral volumes. Once a first in-person visit is completed, the wait time for follow-up appointments is typically a few days, with urgent slots available. While waiting, please visit here to review your support options.
Once your referral is processed:
All appointments are booked online. All communication will be sent to the patient via email in a secure messaging portal. Telephone is the least effective way to contact our office.
Frenectomy, if indicated, and all other visit services are provided at no cost to families with Alberta Health Care. This procedure is not performed at the first in-person visit.
Infant feeding supplies and pump rentals are available at an additional cost to patients, as provincial health care does not cover these services.
All First Visits are offered in person; virtual visits are only available for select follow-up concerns.
Please visit here to review all your options for alternative care while you wait for your appointment.
Willow Family Medicine team members hold membership(s) and/or professional affiliation(s) to the below organization(s)
